Effective 10 July 2025

At CrystalHavenFL.com, your privacy matters to us. This policy outlines how we collect, use, and protect your information when you visit our site or book your stay.

Who We Are

CrystalHavenFL.com is the official website for our short-term rental property in Destin, Florida. Our goal is to help guests learn about the space, check availability, and connect to trusted booking platforms.

What Information We Collect

We may collect personal information you voluntarily provide when:

• Submitting a booking inquiry or contact form
• Submitting a golf cart rental request, check-in, or check-out form
• Signing up for marketing (optional)
• Communicating with us via email or web forms

Typical information collected may include your name, email, phone number, drivers license, insurance, payment information, and travel details.

Embedded Content & External Links

Our website may link to trusted third-party services (e.g., Airbnb, VRBO, Instagram, or booking platforms). These sites may collect data based on their own privacy practices. When you click a link or view embedded content (like maps, booking calendars, or videos), it’s the same as visiting those external sites directly.

We recommend reviewing their privacy policies separately.

How We Use Your Information

Your data is only used for purposes directly related to:

• Managing inquiries and bookings
• Providing guest services and property updates
• Using third-party tools (like property management software or calendar integrations)
• Sending occasional marketing communications only if you’ve opted in

We do not sell or share your personal information with unrelated third parties. Data is only shared with essential service providers (like booking platforms, payment processors, or property managers) to fulfill your reservation or guest experience.

Marketing and Communications

If you choose to receive updates or promotions from us, you may occasionally hear from us via email or SMS. You can opt out at any time by clicking “unsubscribe” or replying “STOP.”

Please note: We require a valid phone number and email address as part of the booking process to share essential details related to your stay — including confirmation, check-in instructions, and emergency updates. These are considered necessary communications and cannot be opted out of.

However, you’re welcome to tell us your preferred communication method, and we’ll do our best to honor it.

We respect your inbox and your choices.

Data Sharing & Security

We only share data when absolutely necessary to fulfill a guest reservation or manage our property. This may include:

• Booking and reservation platforms (e.g., Airbnb, VRBO)
• Payment processors
• Trusted property management partners or software

We take reasonable precautions to protect your personal information.

Your Rights

At any time, you may:

• Request to see what personal data we have on file
• Ask us to update or correct your information
• Request that we delete your data (as long as we’re not legally required to retain it for bookings or financial records)

To make a request, email our property coordinator at: [email protected]